Privacy Policy

1. Introduction

Hone Detailing Ltd ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or otherwise engage with us. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

2. Company Information

Company Name: Hone Detailing Ltd
Company Number: 14680528
Email: info@honedetailing.co.uk

3. Information We Collect

3.1 Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Name, username or similar identifier.

  • Contact Data: Billing address, delivery address, email address, and telephone numbers.

  • Financial Data: Payment card details.

  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Usage Data: Information about how you use our website, products, and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3.2 How We Collect Your Personal Data

We use different methods to collect data from and about you including:

  • Direct Interactions: You may give us your identity, contact, and financial data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

  • Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.

  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To process and fulfill your orders, including managing payments, fees, and charges.

  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy.

  • To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).

  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve.

  • To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

  • To make suggestions and recommendations to you about goods or services that may be of interest to you.

5. Disclosure of Your Personal Data

We may share your personal data with the following parties for the purposes described above:

  • Service providers who assist us in providing IT and system administration services.

  • Professional advisers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

  • HM Revenue & Customs, regulators, and other authorities who require reporting of processing activities in certain circumstances.

  • Third Parties: We may share your personal data with third parties to whom we may choose to sell, transfer, or merge parts of our business or assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

  • Legal Compliance and Protection: We may disclose your personal data where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

6. International Transfers

We may transfer your personal data outside the European Economic Area (EEA) if necessary for the purposes outlined in this privacy policy. When we do so, we ensure appropriate safeguards are in place to protect your personal data.

7. Data Security

We have implemented appropriate technical and organizational measures to safeguard your personal data from unauthorized access, use, alteration, and disclosure. However, please note that no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

9. Your Legal Rights

Depending on your location, you may have certain rights regarding your personal data under applicable data protection laws. These rights may include the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

  • Request transfer of your personal data.

To exercise any of these rights, please contact us using the details provided in section 11 below.

10. Changes to This Privacy Policy

We reserve the right to update or change this privacy policy at any time. Any changes we make to this policy will be posted on this page with an updated revision date. We encourage you to check this page periodically for any updates. Your continued use of our website after we post any modifications to the privacy policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified privacy policy.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Hone Detailing Ltd
Company Number: 14680528
Email: info@honedetailing.co.uk